Privacy policy

 

 

V. 16/09/21

 

This privacy policy is intended to inform you about the data we collect when you purchase products from our website www.artbystep.be, why we collect it, whether it is shared with third parties, how long it is kept, what rights you have and how you can exercise your rights.

 

1. Who are we?

Dominique Kegels is the data controller of your personal data, a natural person, with registered office at 2970 Schilde, Kluisdreef 17 and registered with the KBO under number: 0847.427.137.

You can contact her at the following general coordinates:

Phone: 0480 61 79 44
Email: info@artbystep.be

 

2. What personal data do we process?

We process the following personal data:

  • Identification data: first name, surname, country, street and house number, city, postcode, telephone and email address. We also process any identifying company data, such as VAT number if applicable.
  • All data that you voluntarily submit to us when, for example, you contact us
  • Your IP address through the use of cookies (please refer to our cookie policy)

 

3. Why are your personal data being processed?

We process the personal data mentioned above for the following reason and on the legal basis indicated:

Purpose

Legal basis

- customer and order management

- contact with customers and prospects

- direct marketing

- newsletter

- contractual necessity

- consent

If we should further process your personal data for purposes other than those mentioned above, we will inform you beforehand.

 

4. Are your personal data shared with third parties?

Your personal data will never be sold or passed on to third parties for commercial purposes. We only process your personal data for the purposes indicated above.

The only ways in which your personal data may be passed on to third parties are as follows:

  • You give your prior express consent to this;
  • There is a legal obligation for us to transfer the personal data in the context of e.g. (the prevention of) fraud and abuse;
  • We use third parties (such as, among others: hosting provider and payment processing provider) to perform part of the data processing, in which case we ensure that these third parties also comply with this privacy policy;

 

5. How long will your personal data be kept?

Your personal data will not be kept longer than necessary. This means that your data will be deleted from our files after 7 years from the purchase of a product on our website.

Irrespective of the period for which we keep your personal data, we will also delete your personal data if you explicitly request us to do so via the contact details above or if you unsubscribe from the newsletter.

 

6. What rights do you have?

You have several rights, which you can exercise by contacting us using the contact details above.

  • Inspection of the personal data concerning you that are processed by us, if necessary correction of incorrect/incomplete personal data or deletion of personal data, as well as - in certain cases - restricting the processing of your personal data or objecting to it.
  • The transfer of your personal data either by providing it to you in a readable form or by us transmitting it directly to the third party service provider designated by you.
  • The withdrawal of a previously given consent to the processing of personal data.
  • To oppose the use of your personal data for direct marketing purposes.
  • Submitting a complaint to the supervisory authority, inter alia if you are not satisfied with the handling of your query or complaint by us, using the following data:

Data Protection Authority
Drukpersstraat 35, 1000 Brussels
+32 (0)2 274 48 00
contact@apd-gba.be

 

7. How can you exercise your rights?

You can contact us via the contact details above.